We are committed to safeguarding the privacy of our website
visitors; this policy sets out how we will treat your personal
(1) Access to Cashflow Forecasting Data
We have no access to your passwords, accounts or any of the cashflow forecasting data you enter. We would only be able to login to your account if you gave us express permission to do so and supplied us with a user name and password to permit that.
(2) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) Information about your visits to and use of this website (including your IP address, geographical location, browser type and version, length of visit, page views and website navigation);
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) Information that you provide to us for the purpose of registering with us;
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(e) Any other information that you choose to send to us.
A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use the session cookies to keep track of you whilst you
navigate the website. If you permit us, we may also use the
persistent cookies to enable our website to recognise you when you
Session cookies will be deleted from your computer when you close your browser. If permitted, persistent cookies would remain stored on your computer until deleted, or until they reach a specified expiry date.
We use tools like Google Analytics to analyse the use of this website. These generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. This is to help us optimise site performance and enhance the user experience.
(4) Using your personal information
Personal information submitted to us via this website will be
relevant parts of the website.
We may use your personal information to:
(a) A dminister the website;
(b) Improve your browsing experience by personalising the website;
(c) Enable your use of the services available on the website;
(d) Supply to you services purchased via the website;
(e) Send statements and invoices to you and collect payments from you;
(f) Send you general (non-marketing) commercial communications;
(g) Send you email notifications which you have specifically requested;
(h) Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(i) Provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
(j) Deal with enquiries and complaints made by or about you relating to the website.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(6) International data transfers
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(7) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website) .
(8) Cancellation and Termination
You can cancel/terminate your account by following the simple cancellation procedure. No further payment will be taken from your credit card. No refunds will be given on any unused current paid period. Your data will be held for up to 30 days at which point it will be deleted from our database.
(9) Policy amendments
(10) Your rights
In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) May 2018. This provides amongst other things that the data we hold about you should be processed lawfully, fairly and in a transparent manner. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.
You have the right to immediate erasure of your personal information as well as the right to withdraw your consent at any time. Please be aware that in some cases we require your personal information in order to carry out the services we are providing. Should you wish to exercise these rights then we may no longer be able to carry out the services in question.
Exercising these rights will remove all your personal details. Please note, we will retain a log entry only with your name, email address and date you requested a ‘Right to Erasure’ or withdrew your consent in order for us to be compliant with auditing requirements. Please email DPOfficer@simplycashflow.com or our postal address and a member of our team will process your request. Once your request has been received and processed you will receive an email confirmation. For more information please refer to the Information Commissoner’s website ‘Right to Erasure’ (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/).
Subject Access Request
You have the right to request a copy of information that we hold about you. If you would like to receive a copy of your personal information please contact us by email at DPOfficer@simplycashflow.com or write to us at our postal address. You may ask us to correct or delete any information which you feel is inaccurate.
If you are unhappy with how we are processing your data you have the right to complain to the ICO https:ico.org.uk
(11) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(12) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(14) Data controller
The data controller responsible in respect of the information collected on this website is Simply Cashflow Limited, trading as Simply Cashflow, 4 Lynedoch Place, Glasgow, G3 6AB, Scotland, UK.